contact-center
Email Editor¶
The Email Editor in contact.center™ lets you design email templates visually with drag-and-drop blocks, reusable sections, and responsive preview tools.
Use this section to learn the editor layout, configure email-wide settings, build email content, and reuse components across templates.
Smaller structural blocks are grouped into dedicated workflow guides where they are most relevant, so the article list below stays focused on the main editor tasks.
Getting Started¶
Learn the editor layout, top navigation bar, canvas, and side panels.
Configure your email layout, background, language, direction, and OWA support.
Learn how sections, content blocks, and saved content work together in the editor.
Build Email Content¶
Insert images, add links, and adjust borders, spacing, and mobile behavior.
Add written content and adjust its styling inside the email layout.
Add Google or custom fonts, choose fallback fonts, and use them in supported text blocks.
Create effective button-based calls to action and style them in the editor.
Insert social media links and icons, and add simple navigation menus to your email.
Reuse and Preview¶
Save time designing your emails with ready-made layouts for common content sections.
Save reusable sections such as headers and footers so you can use them again in other email templates.