contact-center
WhatsApp¶
The contact.center™ allows you to integrate your WhatsApp-registered number and manage messaging campaigns directly through the platform’s user interface.
Note
To use the WhatsApp feature on the contact.center™, you need a Facebook account.
WhatsApp Integration
Set up and configure WhatsApp integration to enable direct messaging through the platform.
WhatsApp Templates
Create and manage approved WhatsApp message templates for quick and consistent communication.
WhatsApp Phone Numbers
Manage WhatsApp-enabled phone numbers for sending and receiving messages.