SMS¶

The SMS channel allows you to create SMS templates, configure Sender IDs, and set up opt-out settings for broadcasts and automations.

Note

To send SMS messages in contact.center™, you must have an active Sender ID. See Sender Settings.

SMS Templates

Create and manage reusable SMS templates for faster and consistent messaging.

Sender Settings

Enable and manage Sender IDs for A2P SMS.

SMS Opt-out Settings

Configure opt-out preferences to ensure compliance and respect customer messaging choices.